Responsible Gaming

Introduction

At Kingdom Casino, we believe gaming should be enjoyable entertainment, not a way to make money or solve financial problems. Please gamble responsibly and only with money you can afford to lose. Gaming should never interfere with your personal relationships, work, education, or financial obligations.

Age Verification

Kingdom Casino is strictly for players aged 18 years and over in New Zealand. We take age verification seriously and reserve the right to request proof of age at any time. If you are under 18, you must not access or use this service.

Warning Signs of Problem Gambling

Please be aware of these warning signs that may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Gambling with money needed for essential expenses (rent, bills, food)
• Hiding gambling activity or lying about the amount gambled
• Neglecting family, friends, work, or school due to gambling
• Feeling anxious, irritable, or restless when trying to reduce gambling
• Gambling to escape problems or cope with negative emotions
• Needing to gamble with increasing amounts to feel the same excitement
• Failed attempts to control or stop gambling
• Borrowing money to gamble or pay gambling debts
• Spending more time and money on gambling than intended

Self-Help Tools

Kingdom Casino provides several tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit within a specified timeframe
• Loss Limits: Set a maximum amount you are willing to lose in a given period
• Reality Checks: Receive reminders during gaming sessions about how long you've been playing and how much you've spent
• Session Limits: Automatically end your gaming session after a set duration
• Self-Exclusion: Exclude yourself from Kingdom Casino for a period of your choosing (minimum 6 months)
• Account Closure: Permanently close your account if you wish to stop gaming entirely

To access these tools, contact our customer support team, and they will assist you in setting appropriate limits for your gaming.

Support Organizations in New Zealand

If you or someone you know is struggling with problem gambling, help is available:

• Problem Gambling Foundation (PGF) – New Zealand's leading organization for problem gambling support
  • Website: www.pgf.nz
  • Helpline: 0800 664 262 (free and confidential)
  • Services: Counseling, support groups, and resources
• Gambling Helpline – 24/7 confidential support
  • Phone: 0800 654 655
  • Email: [email protected]
• GamCare – International support (UK-based, accessible globally)
  • Website: www.gamcare.org.uk
• GamStop – Multi-operator self-exclusion scheme (UK)
  • Website: www.gamstop.co.uk
• Gambling Help Online – Australia
  • Website: www.gamblinghelponline.org.au

Take Action Today

If you think you may have a problem with gambling, please seek help immediately. There is no shame in asking for support. Speaking with a counselor or calling a helpline is a positive step toward regaining control.

Remember: Help is always available, and recovery is possible. Contact the Problem Gambling Foundation or the Gambling Helpline (0800 654 655) to speak with someone who understands and can help.

Last updated: 2026. This information is provided in accordance with New Zealand gambling regulations and responsible gaming best practices.